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ASUG SAP TechEd Pre-Conference Seminar: Get Ready Today for SAP Solution...

SAP's John Krakowski (pictured to the right) invites you to the ASUG SAP TechEd Pre-conference Session on Monday, October 19th: One key topic many customers are interested in is the upcoming new SAP...

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Chat Support has finally come!

STAY TUNED! REAL TIME SUPPORT IS COMING TO SOLUTION MANAGER! Cut the waiting times and immediately get connected to one of our SAP Support Engineers!You are only a click away from that! Disclaimer:...

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CHAT in SAP Support Portal

Hello,As you can see in this Blog Chat Support has finally come! | SCN SAP Support is providing a new channel to report incidents, you can chat with a SAP Support Engineer to report an incident. I want...

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TechMon Dashboard - System Response Time - no data found in BW (infoprovider...

Hi All, I am happy to write my first blog on this wonderful community which has helped me configure and resolve Solution Manager issues. I will be sharing a fix made for Gray Metric in Techmon...

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SAP Solution Manager Pre-Conference @ SAP TechEd Barcelona

SAP and Americas’ SAP Users’ Group (ASUG) have jointly conducted pre-conference sessions at the U.S.A. TechEds in recent years. These knowledge transfer sessions have been extremely well received by...

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ChaRM Import Process from Infrastructure, User, and Authorization Role...

Hallo All, Hereby I would like to share the BPMN model I created to highlight how the Change Request Management functionality performs the import to a target system client from the required TMS...

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Collective Execution of CBTA Test Scripts

AUDIENCE:-One who executes the CBTA test scriptsOne who is tracking CBTA script executionAnyone who wants to know this functionality USE-CASE FOR COLLECTIVE EXECUTION:-     Test manager has created...

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News about SAP Solution Manager 7.2 – SAP TechEd #SAPtd

On Friday I attended ITM219, what is new with ITSM and ChaRM.  I wished I watched this recording firstFigure 1: Source: SAP Solution Manager 7.1 SP15 will be a correction package; not much new...

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CCTS Implementation Tips and Issues

My CCTS Implementation experience:I implemented CCTS in a landscape with ERP, F&R, BW, PI, BO landscape. Here are a few learnings I made in my journey of CCTS implementation and usage:Make sure...

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SM7.1 - How to get the level of CAT ID from Multilevel Categorization

There was a request in my site asking to display the level of the category id assigned to ITSM/CHARM documents in reference of Multilevel Categorization hierarchy (MC). Unfortunately, SM 7.1 stores...

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SAP Solution Manager 7.2 architecture and migration to SAP HANA at SAP TechED...

One week from now, I'll be standing in front of the networking session booth, talking to a number of readers of this blog post and to attendees who probably didn't see this post but saw the session...

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How to add the Attachment Assignment Block in AIC_SRVREQ_G - ITSM Service...

Purpose It’s had been a request in my organization of adding Attachment function on to Service Request Guided Procedure WebUI since my Solution Manger project kicked off. I was very confident in adding...

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HTML based email or mail forms setup For the CRM based transactions

Whatever is written and explained in this document is not new and is being used by industry since quite a while but still I did not find a step by step method to compile a simple HTML based...

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Maintenance Planner

Maintenance Planner can be integrated if you are using Solution Manager 7.1, the traditional Maintenance optimizer is going to be replaced my Maintenance Planner. Besides this if you are using Solution...

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Business Process Monitoring

Overview Business Process Monitoring (BPMon) is an out-of-the-box solution offered by SAP, using Solution Manager to monitor your entire landscape as well as business processes. In short this...

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SAP Solution Manager 7.2 architecture and migration to SAP HANA

This blog is based on the EXP session I gave at SAP TechED Barcelona. On request of SAP TechED attendees and community members who couldn't be present at the session this blog post provides the...

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Information on Work mode settings made during the System Monitoring setup

Overview:Work Mode settings can be maintained for Technical Systems, Technical Instances, Hosts and Databases. The configuration is possible at various levels within the Technical Monitoring set up...

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SAP TechEd 2015 recording about "Business Process Improvement for SAP solutions"

During this years SAP TechEd season there is also one session ITM104 about "Business Process Improvement for SAP solutions". The session of my colleague Sabine Schmitt in Barcelona got recorded. So if...

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Automatic Managed System Adjustment after Product Upgrade

Yes, that's right, automatically updating a system after a product upgrade is possible in SAP Solution Manager since a while now. Unfortunately many customers do not yet have this in place and are...

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SAP Solution Manager 7.2 Ramp-Up

!!! Great News from SAP Solution Manager !!!  SAP Solution Manager 7.2 has started Ramp-Up successfully.Watch the ramp-up video on YouTube. Please refer to the SAP Help Portal for more...

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