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What if now they need e-mails with Carbon Copies in ChaRM, that is already...

The present e-mail is a complement of other blogs we have written about SAP ChaRM with Workflow and Notifications, like...

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Time to use PPM on Solution Manager

PPM (Project and Portfolio Management) Is the tool that allow us to control our projects in Solution Manager, you can control all the info releated to project and budget, There is 2 main component,...

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Comprehensive SAP Monitoring – Recognize Problems Before Your Users Do - Meet...

 Continuing the ASUG SAP TechEd && d-code meet the speaker series, please meet Jon Friesen.  Jon is the Chief Technologist at Monocle Systems.  He is presenting at ASUG session TEC122...

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Check logical components fails in project administration for CHARM

While I was preparing for automated test of CHARM using CBTA at a customer of ours, I bumped into an issue when checking the project configuration. I googled up the error message and found questions on...

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Approve & Downloading Supportpacks from Solman 7.1 by using function module

Downloading Support Packs via Solman 7.1Login to Solman SystemGo to -> SE37 t-code It Displays the following Screen   Enter the Function Module in the Box “ /TMWFLOW/MO_UI_BASKET_AUTHORIZ “  &...

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Settings for SolMan Logon in UFT

This Blog is in continuation to my previous blog SolMan 7.1 Integration with UFTin this i am going to explain steps involved in connecting UFT with SolMan.Install the UFT with SAP add-in. Open UFT and...

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Exciting time with Sap Solman SP12, time to keep your knowledge Up-to-Date

The SP12 was released few days ago, and is glad  to found the new functionalities, But this blog is only to remember everyone to check the RKT of Solman https://service.sap.com/rkt-solman, in this RKT,...

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Support Team Determination via BRF+ using category id in the defect incident...

Normally we are using BRF+ for support team determination using SAP Component, but also we can use the category id for the support team determination via BRF+. Below step will hep to configure the BRF+...

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How To - Configure Multiple SLA based upon MLC in IT Service Management - Part3

In continuation to earlier blog (Part 1& Part 2) , we are going to explore the further steps to configure and implement multiple SLA for same customer in Solution Manager 7.1 IT Service Management...

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How To - Configure Multiple SLA based upon MLC in IT Service Management - Part 4

This is the last blog in continuation to earlier blog series (Part 1  Part 2& Part 3), we are going to explore the further steps to configure and implement multiple SLA for same customer in...

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ASUG Pre-Conference SAP TechEd && d-code 2014 Express Delivery to Your...

 SAP'sJohn Krakowskiis providing more information below on his ASUG SAP TechEd & d-code pre-conference session:Deliver Software Solutions Fast with Design Thinking and Agile Software...

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Experiences with SP12 Upgrade

In the last three weeks, I ran several upgrades to SP12 on Solution Manager 7.1 Systems with different source release. Here, I would like to share my experiences. All the systems I was handling are...

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The journey from Solution Manager SP08 to SP11

More often than not and at many customers I have worked for earlier, solution manager upgrade is a trivial task. Purely because not everyone implements the entire ALM suite and not everywhere will...

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New key figures for BPMon & Analytics - new content for vendor invoice...

On Friday July 18th, 2014 the new ST-A/PI 01R plug-in was shipped to customers and this means that many new key figures have been shipped for Business Process Monitoring and Business Process Analytics...

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How to customize your Work Center Page on ITSM?

Hi all, Last month, our customer gave us a request - "they wanted to see Time Recording assignment of their Key User screen". It sounds easy and in your mind, you think that it's very logical...

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International Focus Group for SAP Solution Manager

Established in 2011, the International Focus Group (IFG) for SAP Solution Manager (SSM) is a network of 14 user groups designed to create a platform for the exchange of best practices in the...

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Some Hints to Status Dependant Import Control

Status dependent import control is a part of the flexible ChaRM. It was introduced with Solman 7.1 Sp5.The functionality it offers is to perform import only to transports that belong to specific Change...

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ASUG Solution Manager Updates - Includes SAP TechEd && d-code & more

 This is from the ASUG Solution Manager community; parts are reprinted with their permission: SAP TechEd && d-code Pre-Conference Session: Express Delivery to Your Business with SAP Solution...

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Diagnostics Agent & Logical Hostnames: Importance of SAPAgentConfig.xml file

To begin with , I will briefly describe the problem we faced and why we faced it and why am I talking about this file SAPAgentConfig.xml. We have a landscape consisting of SAP MDM 7.1 SP10 systems. MDM...

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Component Based Test Automation (CBTA) in SAP Solution Manager 7.1

After receiving lot of requests seeking information around Component Based Test Automation (CBTA), I had decided to write a blog post series. This is the first one!CBTA is a test automation tool...

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