A belated Happy New 2015! As a belated Christmas present I want write this blog about the new key figure content that was shipped in December 2014. On Monday December 15, 2014 the new ST-A/PI 01R support package 1 plug-in was shipped to customers and this means that many new key figures have been shipped for Business Process Monitoring and Business Process Analytics in SAP Solution Manager. This blog will give a short overview about what is new. The plug-in contains (besides others)
- New key figures related to a 3rd party sales process (often also called drop ship process)
- New key figures where business documents (e.g. purchase requisitions, purchase orders, MM scheduling agreements) are brought togehter with MRP list information
- New Automation rate key figures for WM and PM
- New item related CRM key figures
- New transportation lane related key figures for SCM APO
The new ST-A/PI 01R support package 1 is available for download and can be found under (SMP login required) http://service.sap.com/supporttools.A complete list/catalog of all available out-of-the-box key figures is available as MS PowerPoint presentation at (SMP login required in both cases)
- http://service.sap.com/bpimp> Media Library > Customer Information > Business Process Operations Key Figure - Overview.ppt
- http://service.sap.com/BPM> Media Library > Overview and Demos > Business Process Operations Key Figure - Overview.ppt
- Or directly here
Remarks:
- On slides 2,3 and 4 (Table of Content) you can find hyperlinks where you can directly access the respective chapter of interest.
- For application related key figures you find some of the listed Selection Options in bold letters. Those Selection Options are available as "Group by" fields in Business Process Analytics.
- Those key figures with '€' as bullet point support also a value benchmarking as part of the "Advanced Benchmarking" functionality.
Key figure news summary for selected areas
New key figures have been developed for 3rd party (drop ship) processes:
- 3rd party sales document items without purchase requisition items
- Overdue 3rd party purchase requisition items with sales information
- 3rd party purchase order items overdue for goods receipt (only relevant for customer that post the statistical GR)
- 3rd party purchase order items overdue for invoice receipt
New key figures where business documents are brought togehter with MRP list information to allow better insights in supply chain planning:
- Overdue purchase requisition items with MRP list
- Overdue purchase order schedule lines with MRP list
- Overdue MM scheduling agreements with MRP list
New outbound delivery key figures bringing delivery and shipment information together:
- Overdue outbound deliveries without shipment assignment
- Lead time from outbound delivery creation --> shipment assignment
New Automation rate key figures for WM and PM:
- Automation rate: Inbound transfer order items (how many inbound transfer order items are created automatically vs manually)
- Automation rate: Outbound transfer order items (how many outbound transfer order items are created automatically vs manually)
- Automation rate: PM/CS notifications (how many PM/CS notifications are cleared automatically vs manually)
- Automation rate: PM/CS orders (how many PM/CS orders are cleared automatically vs manually)
New CRM related key figures:
- Sales document items in status 'open' or 'in process'
- Service document items in status 'open' or 'in process'
- Lead time from sales document creation --> Taking document 'in process'
- Lead time from sales document creation --> Completing the document
- Lead time from service document creation --> Taking document 'in process'
- Lead time from service document creation --> Completing the document
- Lead time from business activity/task creation --> Taking activity/task 'in process'
- Lead time from business activity/task creation --> Completing the activity/task
New transportation lane related key figures for SCM APO:
- Transportation lanes per product
- Transportation lanes per location
Further reading
You can find all necessary information about Business Process Analytics in this document. Frequently Asked Questions about Business Process Monitoring and Business Process Analytics are answered under http://wiki.sdn.sap.com/wiki/display/SM/FAQ+Business+Process+Monitoring andhttp://wiki.sdn.sap.com/wiki/display/SM/FAQ+Business+Process+Analytics respectively. The following blogs (in chronological order) provide further details about Business Process Analytics and Business Process Monitoring functionalities within the SAP Solution Manager.
- New Business Process Monitoring functionalities in SAP Solution Manager – ALE / IDoc Monitoring
- New Business Process Monitoring functionalities in SAP Solution Manager – qRFC Monitoring
- Best Practice: Business Process Monitoring for Manufacturing
- Best Practice: Business Process Monitoring for Procure to Pay
- Best Practice: Business Process Monitoring for Order to Cash
- Typical Use Cases for Business Process Monitoring in SAP Solution Manager
- New key figure catalog for Business Process Monitoring available
- Why SAP offers different tools for Business Process Monitoring & Business Process Optimization
- Create your own auto-reaction messages in Business Process Monitoring via BAdI exit
- Protect your SAP ERP investment & improve your core business processes
- Create your own customer-specific key figure for Business Process Monitoring within 5 minutes
- Best Practice: BW Process Chain monitoring with SAP Solution Manager - Part 1
- New key figures for Business Process Monitoring in SAP Solution Manager, especially for CRM Marketing
- New functionality "Business Process Analytics" - how to improve your business processes
- New key figures for Business Process Monitoring in SAP Solution Manager, especially Lead Time measurements
- Traditional Business KPI approach vs Business Process Monitoring
- Systematic errors vs real exceptions or improving efficiency vs effectiveness
- Before you get started with SAP HANA...you should also consider cleaning-up your backend system first
- Best Practice: Business Process Monitoring for CRM Sales
- Business Process Operations dashboards - ALL AT A GLANCE
- Customer testimonials on Business Process Analytics
- Customer Exit: Create your own key figure for BPMon AND Business Process Analytics
- Heads-up: Setup environment of BPMon & Analytics changes with SolMan 7.1 SP5
- New key figures for BPMon & BP Analytics, especially for working capital improvement
- New Business Process Monitoring functionalities in SAP Solution Manager - BPMon Alert Reporting Analysis
- New Business Process Analytics features with SAP SolMan 7.1 SP5
- New Business Process Analytics - The filter sequence makes the difference
- New key figures: Analyzing/Monitoring exceptions during delivery due processing
- New key figure: Analyzing/Monitoring exceptions during billing due processing
- Enhanced key figures: Analyzing/monitoring SD invoices not transferred to FI
- New key figures: Analyzing/monitoring exceptions in CRM Sales or Service documents, Business Activities or Tasks
- New keyfigures: Analyzing/monitoring exceptions from APO planning runs
- New key figures for BPMon & BP Analytics - new exception and automation rate key figures for ERP plus new content for FSCM, APO and CRM
- New key figures: Analyzing/monitoring exceptions during Period End Closing
- New key figures: Analyzing/monitoring exceptions in Controlling (CO-PC)
- Enhanced key figures: Bridging the organizational gap between SD and FI-AR
- Business Process Analytics: Types of key figures and their respective use cases
- Business Process Analytics: Types of functions and their respective features & purposes
- New key figures for BPMon & BP Analytics - new content for Travel & Expense Management, Banking and Utilities
- SAP Business Process Analytics" available for download in Apple's App Store
- Discrete manufacturing: Mapping BP Analytics key figures to system status
- New key figures for BPMon & Analytics - new content for vendor invoice processing (e.g. Shared Service Center scenarios) and new delta throughput for Order to Cash
- Business Process Analytics: ad-hoc and real time with or without SAP HANA